CDL Engineer at BISL (Business Insurance Solutions Ltd)
Van insurance broker in the UK. Started in customer services, then moved into CDL engineering, working on a high-security terminal handling complex requests, parameters, and strict access controls.
Full Time
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2024 — 2025
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United Kingdom · On-site
Joined BISL supporting customers as part of the customer services function, building strong product knowledge and developing a clear view of what high-volume support teams need from internal tools.
Moved into a CDL Engineer role, working on a terminal used for insurance operations with complex requests, parameterized workflows, and heightened security requirements.
Focused on reliability, correctness, and safe handling of sensitive data, with careful attention to access control and operational risk.